The same five stages guide every engagement, from a single campaign to a full brand build. You always know what is happening, who is doing it and what comes next.
Each stage has clear activities, deliverables and a sign-off point before we move on.
We get to know your business, customers, competitors and goals, and review what you already have in place.
Typically 1 weekWe turn what we learned into a practical plan: the channels, content, platforms and budget that will reach your goals fastest.
Typically 1–2 weeksOur designers, editors, writers and developers produce the work, sharing drafts early so your feedback shapes the result.
Depends on scopeWe publish, deploy and switch on campaigns across every channel, tested on real devices and timed for maximum impact.
Launch weekWe track results, test new ideas and improve what works. Monthly reviews keep the plan aligned with your business.
Ongoing, monthlyFor monthly engagements, this is how we get from signed proposal to live content and first results.
Meet your account manager, share brand files and account access, confirm goals and approval process.
Audit and strategy delivered, first content calendar or project plan shared for your approval.
First designs, videos and copy created and reviewed. Tracking and dashboards set up.
Content published and campaigns launched, followed by your first performance check-in.
You never have to chase us for news. Here's when you hear from us and what each update covers.
Live tasks, drafts and approvals in one shared project board and WhatsApp group.
A short summary of what was delivered, what's next and anything we need from you.
Results against KPIs in plain language, with a review call and next month's plan.
A step back to look at the bigger picture, new opportunities and budget allocation.
Start small and scale up, or bring us in as your full digital department from day one.
A fixed scope with a fixed price and delivery date.
Ongoing content, social and performance work on a monthly plan.
A full team working as an extension of your business.
Most projects start within one week of the proposal being approved. Urgent launches can often be accommodated; let us know your deadline on the first call.
Your brand files (logo, fonts, colours), access to relevant accounts such as social media and website, and one person on your side who can give feedback and approvals.
Project work has no minimum. For monthly retainers we recommend at least three months, since that is how long it usually takes for content and campaigns to show clear results.
Drafts are shared in our project board or by WhatsApp. You can comment directly, and nothing is published or launched without your sign-off.
Your free discovery call is the first step. No commitment, just a clear view of what is possible.
